- Written by
- Posted July 21, 2010 at 7:42 pm
Would you believe that most people who have a homeowners insurance policy are not prepared to make a claim should the need arise? It’s true. Even after the review with their insurance agent, they soon forget what is covered and what is not and what kind of dollar limits for each loss they have. Partly, it is because insurance can be a “boring” topic to discuss so they do not tend to remember this informaion, but most often, it is in how the insurance agent relates to an insured.
A lot of insurance agents do not take the time to clarify with an insured, in simplfied terms, what exactly is covered under their policy. Yes, they do show them page by page of the printed policy and explain the coverages, and do it quickly. But shortly after the insured leaves the office, there is no reinforcement of what they did learn about their policy. A very good insurance agent will contact the insured at regular intervals to check up on any situations that changed in the insured’s lives that could affect coverages and premium.
An outstanding insurance agent will make sure the insured has a packet that includes any and all paperwork to file a claim when the need arises. Some of the important items in this packet could be; insurance claim forms, inventory worksheets for notating all valuable personal property and their current replacement value, an envelope to hold receipts of valuable items such as jewelry appraisals, another envelope to hold either a computer disk of digital pictures of personal belongings or hard copies of pictures, a checklist that shows step by step what to do when making a claim, a master list of important phone numbers to call in case of an emergency, another envelope that holds receipts for minor and major repairs to your home, and a list showing all safety devices installed in your home.
As you can see by the extensive list we mentioned, most homeowners probably do not have anything near this. It is not too late to either contact your insurance agent to request a “claim” packet or you could even gather these lists and envelopes yourself.